💳Account & billing

Frequently asked questions about Checksub's account.

Where to login to my account?

You can login to your account on https://my.checksub.com/users/sign_in

How to cancel my subscription?

You can cancel your subscription anytime. Just open go into your subscription management page and click on "Cancel my current plan".

Can I change my email address?

If you need to change the email associated to your Checksub account or transfer your license to another email address, contact us and we will manually update your account. Let us know the current email address and the one you'd like to use instead.

How can I change my payment method?

To update your payment method go on this link from our payment provider, Stripe: https://billing.stripe.com/p/login/bIY9AF2GS279fRe4gg

How can I update my credit card?

To update your credit card go on this link from our payment provider, Stripe: https://billing.stripe.com/p/login/bIY9AF2GS279fRe4gg

How can I change my password?

To change your password, go on this link to request a new link ? https://my.checksub.com/users/password/new