> For the complete documentation index, see [llms.txt](https://support.checksub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.checksub.com/help/faq/account-and-billing.md).

# Account & billing

### Where to login to my account?

You can login to your account on <https://my.checksub.com/users/sign_in>

### How to cancel my subscription?

You can cancel your subscription anytime. Just open go into your [subscription management page](https://my.checksub.com/subscriptions) and click on "Cancel my current plan".

### Can I change my email address?

If you need to change the email associated to your Checksub account or transfer your license to another email address, [contact us](mailto:team@checksub.com?subject=Update%20my%20email%20address\&body=Hi,%20could%20you%20change%20my%20email%20associated%20to%20my%20Checksub%20account.%20This%20is%20my%20current%20email:%20---%20and%20I%20would%20like%20to%20use%20this%20email%20instead:%20---) and we will manually update your account. Let us know the current email address and the one you'd like to use instead.

### How can I change my payment method?

To update your payment method go on this link from our payment provider, Stripe: <https://billing.stripe.com/p/login/bIY9AF2GS279fRe4gg>

### How can I update my credit card?

To update your credit card go on this link from our payment provider, Stripe: <https://billing.stripe.com/p/login/bIY9AF2GS279fRe4gg>

### How can I change my password?

To change your password, go on this link to request a new link ? <https://my.checksub.com/users/password/new>


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